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Investing in Health

InHealth Ventures, the investment arm of the InHealth Group have recently appointed Curve Interactive to develop their brand identity and deliver a new dynamic website and collateral that better reflects their ideals.

InHealth Ventures is a Venture Capital fund that is dedicated to partnering entrepreneurs & founders of technology and service companies working across the healthcare sector.  InHealth Venture’s ability to offer companies a more complete partnership with not only the capital investment but also the provision of healthcare knowledge and experience, derived from years in the sector.

We look forward to working with InHealth Ventures and promoting their business as well as the business of the companies that they have invested in.  The new brand identity and website is due to be launched in February 2020, so we will update this news item at that time.

World-class preventative assessment clinic chooses Curve

Curve are very pleased to announce that Preventicum, who are part of the InHealth Group of companies, have chosen Curve to work with them on a new brand identity, that will then run through a website redesign and also other marketing collateral.

Preventicum provide world-class, doctor-led preventive health assessments to UK and international high net wealth individuals and corporate clients in a state-of-the-art, luxury clinic in Central London. The appointment of Curve followed an extremely successful 6 months of working with Vista Health who are also part of the InHealth Group.

Curve wins Vista Health

Following a 4-way pitch, we are pleased to announce that in July 2019 we were successful in winning the Vista Health account. This involves branding, website, offline marketing collateral and all marketing going forward including social media and PPC and SEO.

Vista Health provide Private Health diagnostics, principally Private MRI scans, Ultrasound and Endoscopy. They have over 50 locations around the UK. Since taking over the account we have reworked their brand identity, redesigned a new Vista Health website, designed an exhibitions stand and run their email marketing.

We are looking forward to working closely with the teams in High Wycombe and Rochdale to build their brand and grow the business.

Cycling the Cote d’Azur

We are pleased to win a new client in Monaco!  Velo Monaco run luxury cycling holidays in this beautiful part of the world.  In fact the trips and personal challenges that they organise stretch from Monaco itself to France, Italy and Switzerland, anywhere really that there is a mountain!

Veronica and her husband have been professional cyclists and have won Olympic medals and world championships.  Together they plan and run the holidays around your bespoke requirements even bringing in helicopters to ferry your around.

Read more

Content Marketing

Content plays a vital role in SEO.  If you get the structure of your website right, play by Google’s rules and deliver fresh content over time you will see dramatic increases to your online visibility.

Marketing is impossible without great content.  Content marketing should be considered as a strategy, not in isolation.  Quality and relevant content is integral in all forms of marketing:
Read more

Email marketing – is your data up to scratch?

We often get asked by our clients to produce an email communications strategy in order to engage with their target audiences – this is all well and good, however when it comes to their data we so often find that it is lacking in many ways. Very often the database is completely out of date or has missing data, the email address has simple errors such as too many full stops; and the ultimate faux-pas, the contact names do not marry up to the corresponding email address.
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Refuge and NFL work together

Refuge and the NFL are working together to promote equality and respect within relationships, to help bring an end to domestic violence and abuse. Curve worked with Refuge and NFL to create a website aimed at the young adults that attended the NFL training camps that were run in the UK during the Summer of 2015.   High profile NFL Football players such as Thomas Davis, attended the camps and provided on-field training and tips to the budding young players.
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Reaching out to employees through videography

Film and video can be used in many different ways to convey your products and services to your customers. However, it can also be a way to communicate and engage with your own employees.

It’s your employees who can give you the competitive edge; if they believe and live the brand then they will be your biggest advocates and you will reap the reward of their loyalty and belief in the company. So film content meant for internal use should not just be limited to training videos but be seen as a way of sharing and involving your staff in the success of the business.
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SEO – It’s All About Effective Spikes

During some downtime over the holiday period I was reading ‘Make Me’ by Lee Child there was one particular piece that really struck me as a great analogy to understanding search engine optimisation (SEO). Wikipedia describes SEO as the process of affecting visibility of a website, naturally, organically or earned. If you are in the know that would make perfect sense, however Lee Child explains it in a much more understandable way.
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ROI in Social Media

“We do not measure the value in the phone anymore – we know the value.”
– Shel Israel

One of the biggest challenges facing businesses in their social media approach is the ability to show a Return On Investment (ROI)

Social networks are considered to be a powerful arena for online marketing. It provides a direct and targeted way to communicate with chosen audiences, and requires less spending than more traditional marketing techniques.
Read more

An important LinkedIn mistake to avoid

You’ve done all the hard work of making LinkedIn connections.

Do not fall into the trap of spamming all of your connections with changes to your profile – this has been assessed as the main reason connections break down via LinkedIn.

You may decide because you have a new hairstyle or combing your parting the other way that it’s a good time for a new profile picture or subsequently want to re-phrase your job description, to include more skills that you currently do. LinkedIn has a nasty habit of informing all your contacts that you have made a change to your profile and in most instances no matter what the change to your profile is, it presumes that you have a new job when you don’t!
Read more

An answer to the password conundrum

Password

We are required more and more often to come up with new passwords, most recently with ebay and the Heartbleed bug problems.

Learning a new password can be a real pain. How many passwords do you try until you get the one that works? It has been recommended that we don’t use the same password across our internet accounts, but how on earth are we supposed to remember them all? This blog will show you a secure way to remind yourself of the most complicated passwords.

What about this for a password RGX369AJKL898RJacobs49parsonage113

Impossible to remember?

Not if you create it from this simple set of questions about your life

Can you remember your first car number plate? e.g. RGX369A
Can you remember any other car number plate? e.g. JKL898R
Who was your second boyfriend or girlfriend, their surname, not their first name? e.g. Jacobs
The second – house? e.g. 49

Who was your first boyfriend or girlfriend, their surname, not their first name? e.g. Parsonage
What was the number of the first house you lived in? e.g. 113

The important part is to now write yourself a reminder for that password. One useful place to have it is in your contacts under the notes section.

The password reminder for the above is C1C2B2h2b1h1. So if this was your Amazon password, create a contact on your phone/ipad etc. To a hacker it’s meaningless, only you know what it all means

You will read it like this ….
C1 Car Number plate one = RGX369A
C2 Car Number plate two = JKL898R
Boyfriend 2 = Jacobs (note that your reminder has a CAPITAL J so the name begins with a Capital letter, if its a small b it begins with a lower case letter)
House Number 2 = 49
boyfriend 1 = parsonage (note that your reminder has a lowercase p so the name begins with a lowercase letter, if its a Capital P it begins with a Capital letter)
House number 1 = 113

Spend some time thinking of 8 to 10 different questions. That you can ask yourself without having to write them down ANYWHERE, so only you know the answers. Use these passwords on any site where you order things or buy things. Don’t have the same password for any site. Mix and combine the above. You don’t need to use them all, the example I have given above is pretty extreme.

Think of other variations that suit the clubs you belonged to etc. the only rule is that the first letter must not be repeated e.g. In my list C is always car number plate. H is always house number, so you cannot have H to designate house number and H to designate Hotel name.

One final tip. Have a junk password for those really irritating websites that insist on you having a password to access their information, but where you really do not care if anybody knows it (these are often the websites that then email you back your ‘actual’ password as a confirmation ….. really secure!) Here you CAN use a pet name etc.

Happy Password Creating !

How to spot the signs of social media hacking

Social Media Hacking

At present 600,000+ Facebook accounts get hacked daily (Sophos 2014). This includes all your personal information, pictures and just about anything you put online. This is not only personally embarrassing, makes your business look unprofessional but is a major security risk to your personal details.

There are different approaches to look out for on different social media channels, use these tips and pass on to friends and family to spot the signs.

Twitter
If you or someone you follow gets mentioned in a tweet, that is along the lines ‘Thank you, that was amazing.’ or something similar using the same tone i.e. awesome or hilarious followed by a link, and if you click on the link it will send you to a twitter log in page. Do not log in! You should never need to re log in once active on a twitter page. Otherwise it will send spam out to all your followers and so the cycle begins.

Facebook
Facebook hackers have a similar approach. This time its pictures ‘look at what this girl did at school…you will not believe it!’ or something similar with a provocative title (trap). It will then take you to Facebook login page, where you will be asked to sign in. You should not need to sign in again if you are already active on Facebook. If you do log in, it will approach all your friends and post some embarrassing posts on your wall, saying you have liked them.

Conclusion
Hackers will never give up trying and will be trying different approaches soon, so how can we avoid being hacked?

Use your common sense – Do not click on anything that looks suspicious and never put your personal details in unless you are 100% sure it is safe.

Think before you click!

Ensure that you have a suitable password. Did you know?
It takes only 10 minutes to crack a lowercase password that is 6 characters long. Add two extra letters and a few uppercase letters and that number jumps to three years. Add just one more character and some numbers and symbols and it will take 44,530 years to crack.

What should you do if your account has been hacked?
Notify all your contact that potentially could be affected telling them what look out for and not to open any attachments from yourself.

Ensure that all security software on your computer/device is up-to-date.

Change your password to one with at least 8 characters, with symbols and numbers.

30 Days of Free Marketing Advice

Advice

Last year we at Curve Interactive decided it would be a good idea to offer free digital marketing advice to local businesses every day for 30 days in what we coined our #30DayChallenge.

The local community of Tunbridge Wells seemed to think it was a good idea too with over 15 businesses signing-up for free marketing advice. Come the end of our last #30DayChallenge we had offered bespoke advice on everything from Email Marketing to Search Engine Optimisation (SEO).

Due to the huge success of last years advice this March we are going to be rolling out the same offer with a particular focus on Search Engine Optimisation. SEO is the art of improving the position of a website in the search engine results pages with the aim to increase website traffic and bottom line sales.

Did you know over 70% of people use the internet when they are looking to buy a product locally?

Making sure your business ranks on the first page of Google is vital for the continued success of your business. Do you know anyone who still uses the Yellow Pages?

We want to help every business in Tunbridge Wells learn the basics of SEO and understand the importance it can play in the growth of your business.

At Curve Interactive we always seeks to over-deliver and provide real value. If you would like us to visit your business get in contact with us today via twitter:@curveinteractiv, email: graham@curve-interactive.com or phone; 01892 549556

Dominate Local Search Results

Local SEO

Simple Local SEO Strategy

If you’re a small business owner you’ve probably become frustrated with the huge amounts of customers you’re missing out on a daily basis due to the fact your website does not appear on the first page of Google.

In today’s day and age of “permission marketing” customers like to find information on products and services on their own terms before speaking to a sales representative. No longer does “in-your-face”, “push marketing” reap a decent return on investment.

Google is now the turning point for local business transactions, in fact as reported by Moz over 80% of local sales now start from a search engine.

If you search for “your product/service” in “your business’ location” what do you see?

If you’re not listed on the first page, simply you have no chance of making the most of the demand in your industry. So what can you do to rocket your website to the top of the rankings? Read more

Facebook vs Google+

Facebook v Google+

Do we need to choose?
Everywhere you look on social media sites and groups there is lots of talk about Google+ taking over from Facebook.

Princeton has published a paper this month that states by 2017, 80% of Facebook users will be gone.

Facebook have hit back stating that Princeton will have only have half its current enrollment by 2018 and by 2021 no students at all. Yes, it’s the usual online bickering, but have Princeton got a point?

What is Google+?
One of Facebook’s competitors is Google+. Google+ are doing things differently, they are providing businesses with choice. Scary as it may sound businesses can now decided which platforms best suit their audience be it B2B or B2C. Google+ not only adds to that choice it also enables users to direct post, pictures or videos to a set group of target audiences. These can be as direct as old customers, new customers or potential customers through ‘circles.’ Circles, which can be split into old, new and potential customers – so that marketing, can be direct.

How can this help my Business?
Another major plus point in Google’s favor is the issue of search engine optimisation (SEO). Facebook cannot compete with this it is one-way traffic, with over 90% of people searching via Google. Posting on Goggle+ enables a quicker and better route to being higher up the SEO.

At present there are no adverts on Google+. Not only is this a benefit to the customer, but also to the business. Businesses will be faced with a cleaner interface, which de-clutters the brands message.

What is the biggest difference?
When businesses post on Facebook only 12% of their ‘liked’ followers will be able to see their posts, due to ‘Insights’ set up by Facebook, unlike Google+ where 100% of followers/friends will be able to see their posts. (2012, Kawasaki, G – What the Plus! -Google+ for the rest of us).

For Google+ to succeed it will need more users. As of 2013 it already had over 400 million users, with Facebook having roughly 1 billion.

Facebook is winning the war on users, but Google+ is creeping up with 925,000 new users joining everyday (leveragenewagemdia.com). For Google+ to succeed this increase will need to be consistent. It makes sense that businesses would benefit and be ahead of the game by being there waiting for when their customers arrive.

Email Marketing Best Practice Infographic

How great email marketing can grow your business

The growth of social media in recent years has led many people to believe that email marketing is in decline. However, this cannot be further from the truth; you just need to check your inbox to see that email is still thriving and as effective as ever.

Email marketing provides the most direct line of communication between you and your customers. It has the ability to increase conversions, build relationships and keep your business in mind when potential customers reach ‘purchase mode’.

Have a look at our infograhic below for best practice tips on designing and building and email.

email infograhic

 

Free marketing advice for Tunbridge Wells business’

Advice

We are into day 3 of our challenge and so far have supplied 4 businesses in Tunbridge Wells with detailed reports on how they can increase the amount of sales they are making online. However, our advice to them has not stopped! We will be going through the reports with each of these businesses in person, showing them exactly how they can implement the recommendations so they can continue to grow their business’, increase brand awareness and make more sales.

If you would like us to help you too please ring us today 01892 549556 or email graham@curve-interactive.com

We look forward to hearing from you!

SEO Case Study The Barn

The Barn

Local SEO Case Study – The Barn, Tunbridge Wells

The Barn is a beautiful restaurant, bar and wedding venue based in Tunbridge Wells, Kent. We started working with The Barn towards the end of June 2013 after our successful local marketing campaign was rolled out. In the four months since we have achieved some absolutely remarkable results.

We were tasked with the running of The Barn’s SEO campaign with an aim to increase both targeted website traffic and in turn bottom-line sales. The first step in our quest to achieve these goals started with a detailed look at which “keyword phrases” to pursue. With the aid of the latest SEO tools we analysed the competition in the local area and the search habits of Google users to come up with a list of keywords we felt would be most profitable for The Barn to target.

Our final selection of keywords included phrases that The Barn’s website (at the time) ranked on page 10 of Google for. Considering 90% of all Google users never visit the second page of results you can imagine how much interest the “non-SEOed” website was generating!

Step two involved us reviewing the website from an SEO perspective and we noticed a large number of on page SEO best practices were not being implemented. Our search engineers then set to work applying their detailed keyword research to the website architecture. This included editing title tags, headings, URLs, and alt text attributes among over things. In doing so The Barn’s website then became ‘relevant’ to the keyword phrases we had selected.

Step three of our SEO process began in the drawing up of an extensive link and citation building strategy. This strategy combined with the on page SEO and keyword implementation make up the basis of our SEO program and in the 4 months since we began The Barn’s website rocketed from SERP (search engine results page) 10 to SERP 1!

For example, 4 months ago the search query “pub in tunbridge wells” resulted in The Barn’s website appearing in 109th position. Today the same query results in a 4th place position! The result of this has been a huge increase in targeted website traffic.

Here is what Janet of The Barn has had to say about our work to date: Read more

Facebook Changes Competition Policy

Like_3D_9_12

As of August 27, 2013 Facebook changed their policy on how competitions on their platform can be held. Promotions may be now administered on Page Timelines as well as in apps on Facebook. For example, businesses can now:

  • Collect entries by having users post on the Page or comment/like a Page post
  • Collect entries by having users message the Page
  • Utilise likes as a voting mechanism

As before, however, businesses cannot administer promotions on personal Timelines.

‘Comment and Like to enter’ contests

This means it is now ëlegalí to hold ëComment and Like to enterí contests on Facebook (this was previously against Facebook policy). This type of competition has great advantages in the momentum it can create your page with Facebookís EdgeRank algorithm.

Facebook Competitions will now work on mobile

Moreover, with this news it is now possible to create a Facebook competition that will work on mobile devices. Previously, businesses could only administer a competition through third party applications which are still not supported by Facebookís mobile app.

This is fantastic news to marketers the world over who were previously frustrated by the limitations of mobile Facebook competitions.

What do you think of the change in policy? Let us know in the comments below.

On Page SEO Best Practice

There are hundreds of ‘on-page SEO’ best practice guides online, but none are quite as comprehensive as this. We’ve worked hard to pull together all the best on-page SEO advice in one place for your reference.

The infographic below summarises our advice (click to enlarge), while below we go into more detail on each point.

On Page SEO infographic

1. Metadescription

A page’s metadesciption does not directly influence its position in the search engine results pages (SERPs), however it is extremely important to the final human user. Let’s not forget that we are building our website for humans rather than search engine robots! Bearing this in mind it is of great importance that the metadescription is written in a compelling fashion to entice searchers to click-through to your website. We recommend that you test and measure a variety of different metadescriptions to see which works best for you.

Best Practice Length

Each pages metadescription should be limited to 156 characters as this is the limit Google displays in search results pages.

If your page does not have a metadescription assigned to it the first 156 characters from the page copy will be used instead (or a random string of text from you page that the search engine believes to be most relevant to the search).

2. Title Tag

Aside from the overall content, the title tag is the most important on-page factor. It is a key relevancy factor that search engine robots use to understand the main topic of a page. Understanding this, make sure the first word in your title is that page’s target keyword. As you can see from our title tag at Curve Interactive we are now focusing on ranking for different variations of ‘Marketing Agency’.

An exception to this rule can be made if your brand is extremely popular and a differentiating factor, in some cases having you brand name as the first word in the title can help you stand out from the crowd.

Best Practice Length

All title tags should contain 70 characters or fewer as this is the limit Google displays in search results pages.

Most SEOs suggest the perfect format for a title tag as one of the following;

  • Primary Keyword | Secondary Keyword – Brand Name
  • Brand Name | Primary Keyword and Secondary Keyword
  • Primary Keyword | Brand Name | Secondary Keyword

3. URL Structure, Length and Path

The URL of a page is an important relevancy factor search engine robots take into consideration when ranking your page. Make sure you include your target keywords here.

Danny Dover (expert SEO and former Moz employee) has pointed out that excessively long URLs may hurt search ranking positions. His research found that 2083 characters is the max length URL parsed by Internet Explorer. Similar research from Improve suggests the same. However, I would suggest using a maximum of 6-10 words separated by hyphens.

A further factor to consider is the path of the page. An authority boost will be experienced the closer a page is to its domain homepage.

4. Heading Tags

Heading tags are important for both human readers and search engine robots alike. Use of keywords in headings is another relevancy factor Google takes into consideration.

Include primary keywords in H1 tags, and secondary keywords in H2 and H3 tags.

5. Killer Content

You have probably heard the phrase “content is king”- having great content will reduce bounce rates and increase visitor time on site. It is known that Google pays attention to these interaction-based ranking factors. Use videos, infographics and other multimedia to keep visitors engaged on your site.

6. Keyword Repetition and Prominence:

A page’s target keyword should be used a number of times Moz suggest “2-3X on short pages, 4-6X on longer ones and never more than makes sense in the context of the copy.”

Keywords should be used in the first 50-100 words of a page, if not sooner.

7. Keyword Variance:

Several studies suggest that using variances of your target keyword can lead to higher rankings.

8. Use of Bold and Italics:

It has been found that use of a keyword in bold and/or in italics has a minor impact on search rankings.

9. Image optimisation

Before uploading images to your website make sure file names have been optimised. Name image files the keyword the page is trying to rank for e.g. on-page-seo.jpg rather than IMG0192093.jpg.

Add an alt text and title attribute to each of your images using the target keyword and/or variances of it.

10. Spelling, grammar and reading level of writing

In some circles it is thought these factors directly influence your search position. Having high level content can show your content is unique and provides value.

11. Outbound link quality and theme

It is believed linking out to authority sites helps send trust signals to Google. Moreover, it is thought that the contents of the linked to page can act as a relevancy factor. Try linking out to authoritative pages that refer to the same topic.

12. Page loading times

This relatively new ranking factor has a slight impact on your ranking position. It also affects usability. Google offers site speed tests and recommendations.

13. Helpful Supplementary Content and links to references and sources:

Similar to the above, link out to useful complementary web pages. This builds trust.

14. Duplicate content

Content that is identical to that on another website or page on your domain can negatively influence a sites position in the search rankings.

It can actually lead to a search engine penalty.

15. Number of Outbound Links

It is recommended that less than 150 outbound links exist on any page. SEO juice is leaked to each of these pages so try to number them.

16. Social signals

Social signals are becoming more important to search engine algorithms. Although not fully tested, the number of Likes, Tweets and shares has a small influence on your pages visibility in the SERPs.

It is a good idea to include social sharing buttons for this reason + the opportunity that more people will discover your content via social media channels.

17. Google Authorship

Google CEO Eric Schmidt: Within search results, information tied to verified online profiles will be ranked higher than content without such verification, which will result in most users naturally clicking on the top (verified) results.

Link your Google + account to your website to receive this ranking factor. Doing this also adds an image to your page result in the SERPs and this has proven to improve click-through rates.

It is also thought that the more authoritative you are on Google + the more ranking power a page authored by you will be given.

18. Internal Linking and Sitemap

The number and the quality of internal links pointing at a page will influence its importance on its own domain. The more powerful internal links pointed at it the higher it will rank.

The priority of a page on a domainís site map has also been proven to affect a pages visibility.

19. Content Length:

The content on each of your pages should be over 450 words. Try to avoid anything less so the content of your site doesn’t seem empty.

It’s May! Our Free Marketing Tuition Continues!

Advice

Hi everyone!

Today marks the 20th day of our #30daychallenge to help every business in Tunbridge Wells with their digital marketing strategies. We have attended several networking events in TW in the last few weeks and have met some lovely business owners and employees!

We have been lucky enough to supply several of these businesses with free advice and tuition to help their businesses flourish online.

If you are interested in our help don’t hesitate in taking advantage of this limited offer.

Ring or email us today and schedule a meeting; 01892 549556, graham@curve-interactive.

See you soon!

How to influence on the social web

Social Media

This blog post summarises some of the views of Paul Adams in his 2011 book ëGrouped; How small groups of friends are the key to influence on the social webí a book I highly recommend to everyone involved in marketing, sales or business in general.

This post contains my own views on the subject matter too.

The Web is changing

As you well know, the internet is always evolving. And at less than 25 years old I expect the way it works and the way we interact with it will change dramatically in the next few years. Adams explains that the internet is now being rebuilt around people rather than documents and pages. The reason behind this is simple; humans are social animals. We have been social animals for hundreds of thousands of years; the internet is simply catching up.

People using the web are now using it differently. A lot less time is spent interacting with content and a larger percentage of time is spent interacting with people.

Interruption marketing is dead

Recent trends have shown that traditional methods of marketing (cold calling, TV, print) are slowly dying. Permission marketing, also known as Inbound Marketing, is gradually taking its place. Search engine marketing, e-newsletters, social media and blogging are forms of inbound marketing and are the cornerstone to creating influence on the web.

Measurement

A tremendous advantage digital marketing has over traditional methods is its ability to test and measure every interaction a person has. And now with social media channels like Facebook, Klout and Google+ we are able to measure social interaction and influence.

The ability to do so allows marketers to accurately follow the spread of a marketing message through the social web.

Influencing the right people

Adams explains that in order for a business to successfully launch a product or service it should look to structure its marketing message in a way that will easily influence people and encourage them to share it with their closest friends via word of mouth. In contrast to Malcolm Gladwellís famous ëLaw of the Fewí theory Adams explains that instead of a business trying to ëseedí its message with a small number of highly influential people a business should look to plant its message in easily influenced, interconnected groups of friends with little influence on a specific subject matter (the majority of the population). Successfully doing so will see a message reach a number of people through people they trust. Receiving a message via a friend rather than a stranger on the end of a cold call is far more convincing. Adams makes this point clear throughout his study.

How to go about influencing on the social web

There are a number of strategies to influence individuals and groups of friends through social media. Studies by comScore and Wildfire have proven that creating a Facebook application that shows off an interesting aspect of an individualís personality is the most likely type of post to be shared on an individualís wall. This could be done through an exciting personality test or a specialist trivia quiz. Competitions and sweepstakes have been proven to create huge amounts of participation, but lack in their ability for generating reach as individuals do not share their entry with friends.

Summary

The web has changed. It is now built around people and the interactions between them. Make sure you are looking at new methods of marketing such as SEO and Social Media and look to influence groups of friends. Word of mouth is still the best form of marketing so make sure your marketing messages encourage individuals to share and talk about it. Making your business remarkable is the best way of doing this.

Here is a link to Paul Adam’s book Grouped: How Small Groups of Friends are the Key to Influence on the Social Web (Voices That Matter) if you are interested in reading it.

Free Marketing Advice Day 9 Update!

Advice

Search engine optimisation in Tunbridge Wells

Looking back over the first 8 days of our #30DayChallenge to help every local business in Tunbridge Wells with their digital marketing strategy we have found a great deal about what local firms want. The issue most businesses are facing is the poor performance of their websites in the search engine results pages. The business owners we have been talking with want to be ranking for local keywords e.g. “bar in Tunbridge Wells”.

How does your website fair? Do you rank on the first page?

Luckily we specialise in Search Engine Optimisation (SEO)! We have been able to provide detailed SEO reports highlighting areas of improvement that will no doubt increase the performance of their websites, leading to more traffic, more sales and increased brand awareness.

If you are interested at all in us helping improve your business’ digital marketing strategy please contact us today, we are more than willing to help!

Our phone number is 01892 549556, if you’d prefer to email send me a quick message at josh@curve-interactive.com

Have a great day!
Josh

30 Days of Free Advice Day 8 Update!

Advice

Free marketing advice continues in Tunbridge Wells

As we draw close to the end of day 8 of our marketing challenge the number of business’s we have been helping has sky rocketed! We are now averaging 4 free website, search engine optimisation and social media reports every day! Barely giving us time to write our blog!

Our free advice has helped local charities, bars, fashion boutiques, restaurants, hotels – the lot! If you would like some free advice too why not call us on 01892 549556, or alternatively email josh@curve-interactive.com

Thanks for reading and speak to you soon!

Josh

Email ‘subject line’ and ‘from line’

Email icon

The “Subject Line Best Practice” Article of Your Dreams

The most important part of an email is making sure it gets opened! And as they say, you don’t get a second chance to make a first impression so you have to make sure your from line and subject line are in great shape. These are the first things subscribers will see in their inbox so you need to make sure they are compelling, and make the subscriber want to open it. A bad subject line and from line can cause your email to get caught in spam filters, make your leads unsubscribe and stop people opening it. The ëfrom lineí is very simple to make perfect; it should just be your brand name, simple as that.

The following guidelines give several ideas as to how to optimise your subject line;

  1. An email subject line should be like a call to action and should start with a verb such as learn. download, or sign up.
  2. Subject lines must relate to the content inside the email! This may sound obvious, but it is often the case that the actual content of the email ends up have nothing to do with the subject line! This is usually because the sender is trying to write such an attractive subject line that what is actually in the email is forgotten!
  3. The call to action used in the email subject line should be repeated in the email copy.
  4. Use your brand name in the subject line. A recent study from Mailchimp found that emails were more likely to be opened if they included the companyís name in it.
  5. Make sure you include the emailís offer in the subject line, so people know the value the email will provide them e.g. ìDiscover how one business doubles their revenue using social mediaî
  6. Creating a sense of urgency is a good tactic to use in conjunction with a compelling offer. One way to do this is to use brackets in the subject line. For example, you might be promoting an upcoming webinar and you want to make sure recipients realise this right away. Your subject line could be, ìLearn to Become an Efficient Blogger with Curve Interactive [Webinar in 2 Days].
  7. As mentioned earlier you cannot afford to have your emails get caught up in spam filters. To give yourself the best chance do not use spammy words like ëfreeí, act now and offer. Also do not have all your words in capital letters or over use exclamation marks!!!!!
  8. I recommend keeping your subject line under 50 characters if possible. Having anything longer you run the risk of words being cut off. Each email client shows a different number of characters varying from 30 to over 80 but most show around the 45-50 character mark. If your email system allows it then try to do a split-test on a subject line. Test 2 very different subject lines against each other on a subset of the database and then set the main bulk of emails to be sent using the better performing subject line ñ usually based on Open rate. Take on board the learnings and then test again the next time around.
  9. Make sure the first few lines of your email copy are highly related to the subject line. Most email clients have a preview function which pulls out the first couple of lines of text, if this is consistent to what the email says and reinforces its points readers will have more reason to open it.

 

30 Days of Free Advice Challenge!

Advice

As of April 8th 2013 our account manager, Josh Hamit, will be embarking on a challenge like no other.

The aim of the challenge is simply “to get every business in Tunbridge Wells set-up with a profitable digital marketing strategy”.

For 30 days Josh will be visiting local businesses in Tunbridge Wells and explaining to business owners exactly how they can use simple techniques to drum up more business both locally and nationally. The advice will mainly relate to improving a business’ position in the search engine results pages and generating more sales and awareness via social media. However, Josh will be happy to help you with any other marketing questions you may have!

70% of people use the internet when they are looking to buy a product locally, and therefore making sure your business ranks on the first page of Google is vital for the continued success of your business. Josh will provide free on-the-spot recommendations and advice that will help your business grow.

At Curve Interactive we always seeks to over-deliver and provide real value. If you would like us to visit your business get in contact with us today via twitter: @curveinteractiv, email: graham@curve-interactive.com or phone; 01892 549556

Facebook redesign makes it easier for brands to SPAM your News Feed

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Facebook (March, 2013) has announced in that it is set to change the design of the News Feed page (again!). However, unlike other drastic changes to the Facebook layout, this redesign hasn’t caused any major upsets yet!

The new design is now much more photo-centric and on the face of things looks a lot less cluttered. The left panel has been completely redesigned and is very similar to the left panel seen on the Facebook mobile application. The right panel has also been made narrower, leaving a lot more space for the News Feed content. In short, the new design does look like an improvement.

Chris Cox of Facebook has stated that the main reason behind the redesign is to make sure user content is shown off in the best possible fashion. The Facebook team believe this is best achieved by reducing the clutter around user content. In essence, the redesign is trying to move Facebook out the way as much as possible.

New options have been added to the News Feed so users can filter content based on categories such as Music, Photos, Pages, Games and Close friends or their own custom categories.

For businessís advertising on the platform it has been confirmed that the redesign will allow ìricher and biggerî Sponsored Posts (adverts). The redesign gives marketers a larger canvas to work with and the ability to make their paid adverts appear in specific News Feed categories. For example, Nintendo may want their adverts to appear only in the Games tab. Choosing to do this Nintendo will be able to target their adverts specifically to an audience that are looking at a related subject.

A further benefit to businesses is the recent algorithmic change to what appears in a Facebook usersí News Feed. You may have noticed recently that images and videos now appear a lot more frequently in your News Feed and this is due to the change in the formula that works out what content should appear there. This coupled with a new design which looks to show off more visual content it is expected the prominence of branded visual media will increase further. This means you will be likely to see more unwanted Sponsored Messages.

However, looking at it from a brands point of view the redesign gives businessís a great opportunity to get creative with their adverts.

Interestingly, it is looking like the adverts in the right side panel will be phased out. This may be problematic for some marketers who rely on the ads as a cheap way to reach their target audience. It also may cause issues with Facebook users as it means businesses are pushed to use Sponsored Messages to reach their potential customers. Sponsored Messages are much more intrusive than the right side bar advertisements.

In the wake of Facebook going public they are looking for ways to increase revenue streams and this is their latest shot at improving the companyís valuation. My worry is with more and more unwanted adverts appearing in our News Feeds will we all get frustrated and move to other social networks that are less advertisement heavy? I always thought we use the internet to find what we want, not to be bombarded with advertisements, we have TV and radio for that.

 

Heath Farm Fostercare Case study – Integrated marketing

Heath Farm logo

Heath Farm Fostercare

  • Web design, build and analytics
  • Content creation
  • E-campaign and adverts
  • Print design and production

In August 2012, Acorn Care and Education approached Curve Interactive to help raise awareness of fostering and acquire new foster carers at Heath Farm in Kent, which also runs a school for children with complex emotional and behavioural issues.

What we did

Research and strategic input

  • Reviewed and analysed existing online and offline marketing
  • To avoid confusion and cater for two distinct audiences, we recommended to split Heath Farmís website into two distinct sites ñ one for fostering, the other for the special school
  • To attract more fostering enquiries, we made a strategic recommendation to promote fostering as a viable career and shift peoplesí perception on whatís involved (itís often perceived as a voluntary occupation). This led to us purchasing a new domain ëmyfostercareer.orgí

Content creation

  • Researched the content for online and offline marketing by interviewing foster carers and staff ñ including motivations to foster, more information about the children, vital practical information, benefits of fostering with Heath Farm, and frequently asked questions
  • Researched and wrote foster carerís real stories to be used across all marketing
  • Established a ëtone-of-voiceí for Heath Farm Fostering ñ welcoming, friendly and reassuring

Design and build of website

  • heath farm webdesignProduced sitemap and customer journeys for the website
  • Designed a clear and concise design with strong calls to actions and signposting throughout
  • Developed the site in Word Press CMS to allow for easy editing of the content by the client
  • Optimised the website for organic seach
  • Implemented tracking to allow for clear measurement and reporting

Printed marketing materials

  • Planned, wrote and designed a 20 page brochure, folder and tri-fold leaflet ñ drawing on established branding and new copy and positioning
  • Arranged cost-effective printing Read more

A little more about Curve

Curve Interactive is a full service marketing agency that specialises in integrated marketing campaigns.

We believe marketing should delight and stimulate great customer experiences across all media channels. Our ability to deliver superb value to you and your customers is something we pride ourselves on and is something we seek to improve every day.

Having said that, first and foremost we believe marketing is about generating results. Using the latest marketing techniques we are able to track and measure every penny of your marketing spend. And from this we are able to learn exactly what is working for you and how we can refine and improve it further.

Our dedicated team of marketing experts thrive on creating marketing campaigns that go above and beyond all expectations.

We create marketing results that measure up ñ and thatís why we exist.

A selection of our services include;
  • Marketing strategy
  • Website development
  • Search engine optimisation
  • Email marketing
  • Social media marketing
  • Print
  • Film and video
  • Display ads

Since our humble beginnings in 2007, we have worked our with some of the best business’s around, including 3M, BSkyB, RAC, PruHealth, the BBC and Oxford University to name but a few. We also work closely with a number of local start-ups and smaller businesses and since we’ve opened a new office in Tunbridge Wells we have seen local business grow. Read more

Launch of Eastwaybikes com

Last month saw the launch of the Eastway Bikes website. This is the second website we have designed and built for Fisher Leisure – and with a third site to be completed in the next week we hope this is that start of a great relationship between Curve Interactive and Fisher.

The 2 finished sites have been built to coincide with the launch of Fisherís new in-house cycling brands; U34 and Eastway bikes. Both websites have bespoke designs reflecting the unique look and feel each brand is looking to represent.

Search engine optimisation best practices have been implemented throughout the build of each site, with keyword research and mapping being researched and planned months in advance. Furthermore, because the site is built in WordPress the client is able to uphold theses on-page SEO best practices as we move forward by following our simple advice.

Due to the increase in the amounts of people surfing the web via mobile devices, responsive design features were taken into consideration in the initial build. The sites render differently when viewed on a smartphone or tablet compared to a PC and this is done to make sure the user is presented with the website in a fashion that is easy to read and navigate.

Currently the websites do not have E-commerce capabilities, but with the future in mind enabling this in the coming months will not be a problem. We expect to turn this functionality on within the next 6 months.

Overall we are extremely happy with the design of both the U34 and Eastway Bikes websites.

 

A very quick explanation as to how SEO works

Search

In its simplest terms there are two main factors that contribute to your websites position in the search engine results page (SERPs).

  1. On page SEO this relates to all the code on your website and the way that it is structured. This includes, amongst several other factors; HTML heading tags, alt text, file names, URL structure, keyword density, internal link structure and use of bold and italic text. On page SEO amounts to around 30% of where you website ranks, the other 70% is dependent on the second factor; Off Page SEO.
  2. Off Page SEO/ Link Building this is all about how many links your website has from other websites. Every inbound link to your website can be classed as a ìvoteî in the giant popularity contest that is the internet. In short, the more links to your website from other websites the higher your site will rank in search results pages (SERPs).

However, not all links are equal. Having links from websites that are authoritative and related to your industry will help drive your website up the SERPs much more effectively than getting links from a non-related websites.

A SEO job requires in-depth keyword research and mapping before anything else in the process is started. After this is complete, all pages within the website need to be optimised in terms of copy, meta descriptions, rich snippets, file names, alt text, URL structure, schema tags, etc. for the selected keywords.

SEO is an on-going process that usually takes several months of continuous effort building links before any change in the search engine result pages is seen. Link building, as mentioned earlier, accounts for around 70% of a websites position in the SERPs.

When starting an SEO campaign with Curve a six month link building plan will be drawn up and includes;

  • Off-site content creation (which link back to your site). These could be blog articles, press releases, or social media updates – all are original and researched by our copy writers.
  • Link reinforcement – Placing published content in media outlets on the web is great, but these pieces need viral growth of their own. Link reinforcement means sending social signals to each content piece. As a result, it is more credible and Google’s algorithm places more value in the content piece.
  • Content publication – Our team partners with the top web publication sites and distributes your content for publishing. We carefully select sites that give you maximum visibility and draw in relevant traffic, improving the authority of your website in its space online.
  • Social bookmarking – we create and promote social bookmarks for each individual bit of your content on sites such as Reddit and Digg. Each social bookmark building another link to your link profile. Read more

How to increase my facebook pages number of likes

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Often business owners ask me ìHow can I increase the number of ëLikesí on my Facbook page?î My standard response to this question is always amongst the following lines: ìThe key to creating a page with a large number of ëLikesí is to create a page that encourages user interaction.î And it is as simple as that, you need not focus on anything else. Creating a page that has fans interacting and engaging with content regularly will drive a pageís messages to the top of your fans ëNewsfeedsí.

As you know, the reason you want a Facebook user to ëLikeí your page is so that in the future your branded communications via Facebook will reach their Newsfeed, hopefully creating brand resonance and future custom for your business. Facebook employs a complex algorithm that works out which content should appear on a usersí Newsfeed. If a user engages with a page regularly (looks at, comments, shares a post, high frequency of visit, etc.) the algorithm will distinguish that page as important to that user and will in return make future posts from this page feature more prominently in their Newsfeed.

Contrastingly, if someone was to Like your page today, but never return or interacted with it, within a few weeks its ability to appear in that users Newsfeed is next to 0. Therefore, engagement is the key to Facebook page success! You must make sure every individual who Likes your page has a reason to interact with your content. Doing so will push your Page further through the social network and into the Newsfeeds of ëFriends of Fansí allowing huge growth in terms of numbers of Likes, in turn leading to increased web traffic and brand awareness.

So I’ll say that again in a different way; to get more Likes on your Facebook Page you must first make your current fans engage with your page. When you have accomplished this Friends of Fans will start noticing posts by you in their Newsfeeds via their friend, and being the inquisitive species that we are, we know these friends will be taking a look at what their friend is doing. This is all tracked through Facebook’s built in page analytics.

There are numerous ways to increase page engagement and interactivity;

  1. Post newsworthy and interesting content on a regular basis. If you do not have any unique content of your own to publish, share something related from another page (or rewrite and repost it yourself 😉 ) Read more

Email client usage trend analysis

Email icon

As a specialist digital marketing agency we send out emails every month for our clients. Along with measuring the standard statistics such as open rates and click through we pay particular attention to what email client (e.g Hotmail, Gmail) our emails are being opened in. Each email client renders a HTML email in a different fashion and therefore it is important for us to understand where emails are being opened so we can make sure the design renders correctly in each one. However, there is one more important reason we pay attention to this stat. We want to see how the open rate on mobile devices increases over time. And it has come as no surprise that the number of opens on iOS devices (iPhones, iPad and iTouch) have more than doubled since the beginning of 2012.

Percentage of emails opened in each email client

The % of emails opened in iOS on the other hand has more than doubled in the same time period. In January 2012 the average number of emails opened in iOS was 10.1%. 8.3% of these opens can be attributed to iPhone opens, 1.7% to iPad opens and 0.1% to iPod Touch opens. As of this August, the total number of opens on iOS devices had risen to 20.9%.

iOS DeviceJanuary 2012May 2012August 2012
iPhone8.3%12.1%12.9%
iPad1.7%5.7%7.9%
iTouch0.1%0.1%0.1%
Total10.1%17.9%20.9%

Predicted trend for 2013

We expect as we go further into 2013 the number of emails opened on mobile to increase further, but not as much as the trend above suggests. We expect the rate at which Outlook opens are falling and iOS devices open rates are rising to slow and reach a plateau at 54% and 28% respectively.

What we are seeing is that more and more of our clients are adopting mobile strategies in terms of their email and websites. We can only recommend this behavior as the late majority of the population pick up their smart phones and start browsing the web and opening emails on their mobile devices. Emails and websites opened on mobiles without a responsive design are seeing very poor click-through rates so if this is something your business has not addressed yet, now looks the perfect time to take action!

 

New Research Shows SEO is the #1 Medium for Creating Leads

Search

New Research Shows SEO is the #1 Channel for Driving Leads

The latest research from the ëState of Digital Marketingí survey shows that SEO continues to be the leading channel for driving new leads online. The survey concluded that digital marketers cite SEO as their top lead generating tool. In todayís blog, we will go over the key findings from the research report.

SEO Holds Top Spot

59% of B2B digital marketing companies surveyed said that search engine optimisation makes the biggest impact on their lead generation efforts. This is a 2% increase from last yearís 57% – showing that recent changes to Googleís search algorithm have not made an impact on SEOís ability to bring in traffic and leads to businessís websites. In fact, perhaps the 2% increase could be attributed to the algorithm update increasing the likelihood of targeted users finding the content they need and thus making SEO more effective in its ability to generate leads. SEO continues to hold the majority vote, being voted more effective than the combined totals of social media and pay per click (PPC) advertising.
Read more

Google+: Evolution or Revolution?

Social Media

We are at an exciting transition point. Will the masses of social media indulgers migrate to Google+ for potentially more value? Or will they stay in the comfort zone of what they know and love?

Has Social Media Changed?

There was a time when ‘Social Media’ was an exercise in sharing your daily activities, photos of dinners or family. It even progressed to ‘Selfie’s’, pictures you have managed to take of yourself not always considering what may be in the background.

The consequences of this shift to other social media sites is going to require digging out another beautiful profile picture (we all hate it!), more personal details to fill out, a different layout to familiarise ourselves with, friends to find again, but on a positive, the excitement at ‘crushes’ being friends with you all over again!

But why should we bother?
Friends, colleagues, customers will all be under one roof, no flicking between Facebook and Twitter trying to find individual people or companies, they will all be under one search of their name in Google+.

A recent study indicates that only 12% of Facebook updates (2012, Kawasaki, G – What the Plus! – Google+ for the rest of us) are being seen by all your friends as opposed to the 100% on Google+. It’s a no brainer. Why be their friend if I can’t see what they say and they can’t see my amazing posts and updates without doing a direct search?

Google+ is set out in a clear and enticing way, like Pinterest, with information on friends like Facebook and opportunity to follow celebrities like Twitter. Where Google+ gets really clever is with their ‘Circles.’ This is where you have the opportunity to focus your posts to direct groups that you create, be it family, friends, customers, work collages or celebrities. You can share with you family that little Bob has just done his first wee in the potty and then celebrate with your work colleagues the success of yesterdays pitch without the two posts crossing.

Change can be good, …Watch out Facebook.

Mobile Internet Usage to Surpass PC Usage by 2015

application software icons extruding from smartphone, isolated on white

The International Data Corporation has predicted mobile internet usage will surpass that of PCs and other wireline services by 2015. In the UK, the Office of National Statistics (ONS) has stated that 45% of UK internet users are visiting websites via mobile devices (e.g smart phones, tablet devices) with 17 to 24 year olds most likely to use a mobile device. The study found 71% of 17-24 year olds who use the internet use mobile devices to browse the web.

Furthermore, according to the ONS report domestic internet use has also risen, but only by 4%, representing the slowest rate of growth since the survey began. 77% of households in the UK now have an internet connection and with this figure unlikely to rise much more it seems domestic internet usage has reached saturation point in the UK.

 

With this news businesses up and down the UK are looking to rebuild their websites with the mobile market in mind. Mobile specific websites are popping up everywhere making use of new technology such as HTML5 and CSS3. These technologies allow a websites design to be responsive to the screen it is being shown on, so no matter the screen size ñ the website will look perfect. Without a responsive design most websites give users a poor experience when being viewed on a mobile device, leading to high bounce rates and frustrated customers.

More evidence that every business should have a mobile website came in the form of Techmarkís internet usage study, conducted in August 2011. The study concluded that Mobile now contributes to 13% of all web traffic in the UK. And this figure is predicted to rise to over 23% by 2014.

Ask yourself this question; if 1 in 5 visits to your website are made from a mobile device and your website has not been optimized for a perfect mobile experience how are those visitors going to feel? Do you think they are going to come back? And most importantly what chance do you think they have of converting?

If the answers to those questions were; “frustrated”,, no and none you have realised it is time to sort out your businesses mobile site.

Email us for more information info@curve-interactive.com

 

The AA – social media

Why do we feel the AA have the right approach?

The AA has hit the right note with their approach to social media. They have a very clear balance between selling their product and keeping their audiences interested, with opportunities to actively participate.

So what are The AA doing right?

First and foremost they are accessible on every social media platform, as their customer base is varied so is their approach to social media. This gives them a cutting edge to reach the diverse needs of their customers.

Their interactions over the Internet are consistent without being annoying. They keep their updates short with lots of video or photos. A study by Buddy Media states that posts with 80 characters or fewer receive a 27% higher engagement. Posts that include a photo album, picture, or video generate 180%, 120% and 100% more engagement respectively (2014, A, McCarthy, 500 Social Media Marketing Tips). The AA actively use these techniques on a regular basis.

The AA shows a personal side to their business, they include their followers/friends in discussions and regularly acknowledge them by a like or re-tweeting.

What can other businesses learn from the AA?

As an AA follower they keep us engaged with their posts in a useful and exciting way, where we’re keen to participate and not feel pressured to buy more AA products, but know where they are should we need one.

Kit Kat’s latest integrated marketing campaign

6 bars, 24 hours, £10,000, GPS, and a Helicopter!

The latest Kit Kat marketing campaign is fantastic. In fact, it is remarkable, and that is precisely why it has been such a great success. The remarkable aspect of the campaign is the not the giving away of £10,000 (how many times has that been done before?!), but the delivery of it to your home via a helicopter once you have discovered 1 of the 6 GPS enabled chocolate bars. What an incredible idea! The idea itself has driven people online to the Kit Kat Facebook and Twitter pages to keep up-to-date on how many bars are left to find and has sparked up numerous conversions online (like this one!).

With the nature of social networking sites such as Facebook and Twitter, this campaign has increased the brands reach online dramatically. Today Kit Kat UK has 9,525,014 ëlikesí. Read more